Having been thoroughly pissed off for about three days for reasons I’d rather not go into, this cheered me up a lot this morning on TripAdvisor:
“My friend and I stayed here two years ago but I still feel compelled to write a review today because our stay was THAT GREAT! I would give this place 10 stars if I could. Richard Chanter is the heart & soul of the property and he made our stay very memorable and easy. During our 3-day stay, he helped us arrange microlight flights over the falls (DO IT! BEST THING EVER!) and a day safari to Chobe. Both experiences were fantastic and at prices equal to or better than we found when we shopped around. Richard also gave us good advice on what taxi rates should be (this was actually very helpful as about a third of the drivers we encountered tried to rip us off) and where to buy the best souvenirs at fair prices. He also gave us a lift to the airport to catch our flight.
Richard really goes above and beyond to make sure you’re happy. When I entered Zambia, my blackberry stopped working (even though it worked fine all over South Africa and Botswana). My boyfriend at home got nervous as I was suddenly out of touch and emailed Richard to check on us. Richard was very amused and told him we were fine, and then even let me use his own personal laptop to confirm to the BF that I was alive! 😉
Now about the property. The room itself was spacious with two double beds with mosquito nets, TV and plenty of hanging space, drawers and desks to put things (and hang things out to dry after they get soaked at the falls!) It’s nothing fancy but furnishings are perfectly functional and clean. The garden and courtyard area is very lush and green with different seating areas and a nice pool. The property is in a good location a short walk from town and a short taxi ride to the falls. Richard was very helpful in giving us directions or calling a taxi.
I was also pleasantly surprised at the restaurant, which was quite good! We ended up eating there every day. Try the Zambezi bream – it was my favorite. My friend was RAVING about the jam they have for breakfast – locally made in Zambia – and Richard offered her a jar on the house! He really is just so nice.
STAY HERE!!! You definitely won’t regret it.”